From
yENSOF, Kampala
For
Permanent secretaries, programme directors and the teams who run public services
On
Turning a digital strategy into a service people can use

Your programme does not need another strategy. It needs a service that works.

yENSOF helps institutions and technology partners move from strategy to working digital solutions. Four senior partners, one accountable team, from the first meeting to handover.

The situation

Most institutions already have a digital strategy. Far fewer have a service that citizens and businesses can actually use.

Programmes stall in the gap between the plan and the first working system. Requirements drift while the build is procured. Vendors leave soon after go-live. Officers inherit software they were never trained to run, and the paper file quietly comes back.

The cost shows up as backlogs at the counter and a budget line that renews every year with no working service at the end of it.

What we propose

Put one accountable partner on the whole route. We design the process with your officers, build the service on a proven platform, and stay until your own team runs it.

You can buy each part on its own, or all of it as one programme:

Digital transformation advisory
Strategy, readiness assessments, architecture, process redesign and roadmaps.
Software and solution development
E-services, portals, workflow and case systems, dashboards, no-code builds and integrations.
Systems analysis and design
Business analysis, requirements, solution architecture, and data and integration design.
Implementation and change
Deployment, programme management, training, stakeholder work, adoption and handover.
Market expansion and partnerships
Country entry, institutional mapping, bid support and co-selling for technology partners.

How the work runs

Every engagement follows the same five stages, so you always know where your service is and who owns the next step.

  1. Diagnose. We map the service as it runs today: who applies, who approves and where files wait.
  2. Design. We redesign the process with your officers before anything is built.
  3. Build. We configure the e-service on a proven platform, in weeks rather than years.
  4. Launch. We go live with training, support and a named owner for every stage.
  5. Hand over. Your officers run it. We stay on call until they no longer need us.
A yENSOF partner demonstrating a registry workflow to a room of officials
How a first session runs: the service is configured in the room, not described in slides.

Who is accountable

The partners who meet you are the partners who deliver. There is no hand-off to a junior team once the contract is signed.

  • Diana KattoStrategy, Policy, Institutional/Organizational Development, Change & Capacity Building Expert. Nineteen years of management and development consulting.
  • Victor AyebazibweGovernment systems and business development. Government financial management systems, procurement and delivery.
  • Andrew AhuurraTechnology translation, training and demonstrations. Twenty years in software and creative production.
  • Rowena TurinaweDigital transformation and business growth. Led the NITA-Uganda systems review; founding CEO of RukaPay.

Where we work

We are based in Kampala and work with governments, programmes and companies across the continent.

Angola · Cabo Verde · Ghana · Guinea-Bissau · Lesotho · Malawi · Mozambique · Nigeria · Seychelles · Sierra Leone · Somalia · Somaliland · South Sudan · Tanzania · Uganda · Zambia

South Africa runs as its own track, alongside these markets.

What we ask of you

Give us one hour with your team. We will run a working registry service in the room, then show you what yours would look like on the same platform.

yENSOF · Value Added Solutions · Kampala

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